WASHINGTON, D.C. — The Bureau of Consumer Financial Protection (Bureau) today began meetings in Washington, D.C. with members of its revamped Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. This is the first joint gathering of these three panels of experts, who advise Bureau leadership on a broad range of consumer financial issues and emerging market trends. 

In September of 2016 the FTC announced updates to the Buyers Guide. Although the updates went into effect on January 1, 2016, the previous versions were acceptable for use for another year. If you haven't updated your buyers guides yet, you need to get the updated versions as soon as possible. Reminder that failure to use the buyers guide is a potential penalty of up to $11,000 per vehicle. 

Here is a quick update of what changed on the buyers guide:

"As a leader, you have to be a really good listener. You need to know your mind, but there is no point in imposing your views on others without some 
debate. No one has a monopoly on good ideas or good advice. Get out there, listen to people, draw people out, and learn from them."
~ Richard Branson

Effective leaders and influencers master the art of listening, and they understand that people want to be understood. In our fast-paced world, active and empathetic listening is a rarity, and it's not as simple as it sounds. Even if we know how to listen, we often don't for many reasons.